POPI

Please note that this practice is registered for the application for POPIA (Compliance with The Protection of Personal Information Act).  Personal information will be stored in accordance with the stipulations of the act. The practice will use the client’s information only in relation to providing healthcare, which means that the practice may also use the information when I interact with the Medical Aid or when processing the account. Requests for access to the information kept by the practice can be lodged with the practice Information offers, Dr M G Freemantle.

In the event of a third-party request for confidentiality from the practice, and regarding the safety of confidentiality processes, the practice may insist on following the processes stated in the Promotion of Access Information Act (PAIA).

Patient/client information may be disclosed by the practice to a specific request by a law enforcement agency, subpoena, court order, or as required by the law. Clinical information obtained in sessions may be used for supervision purposes of obtaining further professional opinion for the course of direction of the therapeutic treatment. At no time will any identifying information be used. The patient may object to the latter.

Patients should communicate confidential information to M G Freemantle or This email address is being protected from spambots. You need JavaScript enabled to view it.. Reception has been trained to treat your intake information as confidential.